2/10 Kötü
23 Şubat 2025
Not a nice stay, save your money
Not sure how this place has a 8.8 stars for reviews.. I should have known we were in for a ride when the man at the front desk tried to tell me that he was supposed to charge me for the "extra" person we had with us, even though I put 5 people on the itinerary when I booked the room. The room sleeps 6 but apparently they charge extra for any more than 4 people staying... which is NOT stated online when reserving the room.
We wouldnt mind that it is outdated, but it isnt even clean. The floor in the bathroom was dirty, the water coming out of the faucet in the tub was brown when we turned it on. Kids wanted to take a bath... NOPE. Ick.
Half of the ammenities didnt work (ice machine was broken, hot tub broken, vending machine was out of most drink options & clearly we werent drinking the tap water)
The pool was freezing & when I stood up from sitting in the sauna; my towel I had wrapped around me was brown from where I sat.
Breakfast pastries were stale. I could go on & on... when Hotels.com called to get a refund, the owner told them he gave me a discount for the issues... discount being not making me pay extra for person #5.
We left & went to Fairfield Inn... do yourself a favor & pick ANY other hotel in the area & steer clear of this dump
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