Sonesta ES Suites Toronto Markham

Birthday stay!

My stay was amazing, the place was amazing the room was clean, comfy bed, amazing water pressure in the shower 😊. The front desk was extremely kind and helpful both men sadly I don’t remember their names but they made my birthday stay memorable! Most definitely going back there again and I’ll be referring this place to everyone!!

2 gece aile seyahati, 12 Şub 2021

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We booked to stay for 3 nights while we were having renovations done at home. We wanted a place with a kitchen, since restaurants are closed due to COViD.Front desk is rarely staffed. I called the front desk twice and no one answered. When I went down there was 1 person there who was on the phone. He saw me standing there, and after about 10 minutes (still on the phone), he called someone from the back office to come and assist me. Why didn’t he do that in the first place. The so called “suite” was basically a smallish hotel room with a kitchen area. No table and chairs so nowhere to eat other than to sit on the incredibly uncomfortable small couch, or 1 person could eat at the desk. There is no door to the area where the bathroom sink is located (bathtub and toilet in a separate room), so if one person is up early and uses the sink, they are waking up the other person. The bathroom is so small that the door barely closes. The TV converter was filthy and we took it downstairs to be changed. No in room safe. Basic TV channels only. There is no kettle in the supposedly equipped kitchen. They told me to make tea in the coffee maker which is ridiculous. Tea requires boiling water, coffee makers don’t boil water, they only heat it. Overall very disappointing. We were booked in for 3 nights, but left after 1. The breakfast was decent under the (COViD) circumstances.

Isobel, 3 gece romantik seyahat, 26 Eki 2020

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Everything was nice and clean. Acceptable rates. Quiet and peaceful place. Friendly attendants, etc.

Julian, 1 gece aile seyahati, 11 Eki 2020

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highly recommended

We felt like home, our room was spacious and everything was clean. The staff took good care of us. Even with covid19 restrictions, we were still able to have a good breakfast. will definitely go again on my next trip to Toronto I go there once or twice every two months. I highly recommend this place.

jean-francois, 1 gece aile seyahati, 6 Eyl 2020

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Clean, friendly, spacious. Will definitely be coming back next year.

Jen, 2 gece aile seyahati, 5 Eyl 2020

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Clean and in a good and location which was accessible to the highway and other restaurants.

siamnet, 2 gece aile seyahati, 4 Eyl 2020

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Just ok

Just ok. Advertised heated pool was not. Pool Much smaller than photos portrayed. Locked door to get to it was difficult at best to get through. Handle was loose and often couldn’t read the key. Door stuck had to push hard to get it to open Tv remote didnt work, went to the desk and was given new batteries, still didn’t work. Pillows were awful. All information had been removed from the room, leaving Us not know where the pool was, fire route, food in the area. I know it’s Covid, but should someone have offered that info It wasn’t a “bad” place to stay, just didn’t meet the advertisement expectations

Catherine, 1 gece aile seyahati, 25 Ağu 2020

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Great

My daughter left her eyeglasses in the room after checkout, thank you to the lady (Diane was her name I think?) who found them for us after calling in. She was very helpful and polite. As for the property, we appreciated the take away breakfast during this Covid pandemic. The room itself was cleaned with a kitchenette and a full size fridge. The bathroom needed some update, other than that, we were quite happy with our stay.

1 gece aile seyahati, 15 Ağu 2020

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Stayed in room with 2 double beds and kitchen that had kitchen with full size combo fridge & freezer; stove top; and dishwasher. Only issues were: 1) dining area only had 2 chairs; and 2) continental breakfast due to covid-19 - everything was individually packaged (cereal; croissants; muffin and waffles)

RTM, 2 gece aile seyahati, 31 Tem 2020

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Not completely satisfied

Having the amenities reduced with no reduction in price was not good. No pool, no gym, no breakfast as it was before does provide you with savings. So why not pass those savings to your customer who do not get the full service. I think with my next trip to Toronto I will stay somewhere else. Your staff made us wait 20 minutes before checking us in because he was on the phone with someone to learn about your software upgrade. Not sure after driving for 6 hours it’s something that would make me more understanding to that situation.

2 gece aile seyahati, 17 Tem 2020

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