4/10 İdare Eder
28 Temmuz 2025
Very disappointed
My husband and I booked a room overlooking the bay for a 2 day stay with our dog at the Sheraton. We were given a room on the second floor next to the banquet room. Little did we know that there was going to be a wedding both nights that we were there. The music was very loud and played until 11 pm. Our rooms view was of the roof top and brick wall with a spot light. The hotel advertised dog friendly but they only had a 2 foot wide strip of grass bordering their entrance. We had to walk to the Mariott next door for our dog to do her business. We paid through hotels.com and included 2 breakfast with our stay. It didnt mentioned that it would only be the Grab and Go which is not in.the restaurant. We were told that our breakfast was for $18 per person for each day. That was fine except the second day, they only had breakfast sandwiches to offer. They were out of everything else. That is unexceptable. There was no accommodation even though we paid in advance. They didn't offer to deduct the $18 x 2 from our bill so we can have decent breakfast or offer to let us eat in the restaurant. The only good thing I can say about this hotel is that our room was very clean but we would never stay there again. Do yourself a favor and don't book this hotel if you are traveling with your dog and don't include breakfast cause you never know what you will get or if you get anything at all.
Cynthia
Cynthia, 2 gecelik seyahat
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