So much potential on this property, but poorly executed in terms of the hotel installation, operation and staff support. Let me start with the fact that the hotel is a great but busy area that is pedestrians-only, so you would think that the hotel would have staff to help out with the bags - nope. Then the rooms, they are tiny and def not reflective of the price, then you have the AC issue (there is regulation that it cannot go below a certain temp, but it is definitely not working properly and it constantly feels incredibly hot, which teases me to the last point. -you have to open the doors of the balcony to get some air, the problem is the noisy area up to 2-3 am, and then the early trash crew picking up at 7am!! We moved to a diff hotel the immediate day as these issues are unbearable. Staff was not helpful at the beginning (sort of well this is the way it is), although the manager agreed to refund the remaining cost of the nights we booked given we were moving hotels, so that was positive. Beautiful area but not convention from the noise / AC and access perspective .