InterContinental Boston

Very nice hotel with helpful staff. Overall the hotel is clean, but can use some deep cleaning on the furnitures and carpet. Did not get a chance to use gym or pool, breakfast is good, but items run out often. The location is great, great harbor view at the back! Close to restaurants and aquarium. Will recommend to friends!

Very nice hotel with nice amenities. Sheets could have been a little cleaner. Found a foreign object made into the bed. Otherwise a pleasant experience.

This was an anniversary getaway, it was unfortunately a miserable stay. Beds without sheets other than a mattress cover topped with a comforter. Fire trucks throughout the night as the hotel is directly across from the fire station. As for the staff, I realize it’s Massachusetts but I was surprised at the level of snobbery from service staff, guys leave it at the service entrance....! The restaurant should be used only in an emergency, it explains why the bar was loud and packed, as the restaurant sat empty, the menu is so bazaar most of the customers are resigned to beer and pretzels..... oh and charging excessively doesn’t make the food better. VERY DISSATISFIED!

By far the absolute best service & hospitality I have ever received from a hotel experience. Every single aspect of the Intercontinental experience was top notch. They made us feel like royalty!

Friendly staff