The Point Hotel & Suites

Check-in Process.

Horrible check-in process. Room was not ready by the 4PM check in time as stated.

7 gece aile seyahati, 25 Tem 2021

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Loud, understaffed

Took about 20 minutes to check in. Only one employee was there helping and she was overwhelmed with the phone and the line of people shuffling in. The pool doesn’t close till 11 and there were about 10 screaming kids in the pool and my room was right next to it so didn’t sleep great as I had to get up at 6 am. I called the front desk from my room multiple times at multiple different times of our stay for a blanket for the pull out sofa (room didn’t come with one) and nobody ever answered.

1 gece aile seyahati, 20 Tem 2021

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Decent

The hotel was good, but not great. There were several things that could have been better. We were in a 1 bedroom suite. The bed was not very comfortable, too hard. The mattress on the pullout bed was terrible. The cot mattress was better. We were using all 3 beds & had to request blankets & pillows. With the couch open and the cot there was little to no room to move around the living room & there was no room in the bedroom for the cot. We also needed additional bath towels. There were only 2 initially. There was not enough coffee or toilet paper for our 2 day stay & when we called the 2nd morning to ask for more, we were told housekeeping wasn't there until 9 & there was none available at the desk. The breakfast was not included unless you had a voucher, which was not explained upon check-in & the paid breakfast was expensive and not so good. The location was good. The balcony was a nice perk. The hotel was pretty and clean but basic things like these made our stay less comfortable than we had hoped. We chose The Point because it looked really nice. We have stayed at other hotels nearby for the same price or less and had a better overall experience.

Miriam, 2 gece aile seyahati, 19 Tem 2021

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Orlando vacation

The setup of hotel was great! But the service while there was terrible, had to go after clean towels every time we needed some and no one ever came to pick up kitchen trash. Those are two very important things in ones hotel stay.

Thomas, 4 gece aile seyahati, 19 Tem 2021

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So So

The room was just that 2 kings. Over priced for the quality. Odd open door that had 2 doors to 2 different rooms accessed in a small vestibule. Hotel needs upgrading, TVs are outdated, mismatched towels…..these seem like little nuances however to changer comparable rates to other higher stated hotels, it should be more professional. The hotel was a bus stop. The bust drove into the hotel parking lot. Unfortunate….could really be a cool, boutique type hotel with an overhaul.

Dana, 1 gece arkadaş seyahati, 17 Tem 2021

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Decent hotel

1 gece aile seyahati, 16 Tem 2021

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No thanks

Room smelled old. Needs updating. Found used washcloths from previous tenants. Jacuzzi tub had black stuff come out of jets. Have stayed here before. Won’t stay again.

peter, 2 gece seyahat, 16 Tem 2021

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Was a great stay, but they said they would come in and change trash make bed etc each day. However our room was not touched once during our stay. Other than that it is an amazing hotel!

3 gece seyahat, 14 Tem 2021

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Disappointed

Hotel is understaffed, delayed check in by two hours. No apologies, no concessions. This is not a boutique hotel, rooms in need of updates. Furniture is old and work, very small rooms.

TAMBER, 1 gece aile seyahati, 10 Tem 2021

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Love this place. The room was very clean and spacious. My family love the 2 king size bed. The desk service people are very friendly and accommodating. This Hotel has a fabulous pool with a bar. I Would love to come back to this hotel.

Darian, 1 gece aile seyahati, 7 Tem 2021

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