Aktea Beach Village

Expectation was much hire from ė Star hotel. -It was very cold in the room - possible to heat up with A/C only when special key is inserted (not a card) and only ą key was given to 4 guests. -Bad smell in the room - was really bad smell in the room from moisture and mold. Even worse in the bathroom. -Cleanliness and house keeping is fare from what you could expect from 4 star hotel. -Indoor swimming pool is relatively cold and jacuzzi is the same temperature and the swimming pool. You expect that at least jacuzzi should have higher temperature then 24-25 degree. -Old and log time not refurbished/repaired facilities. Looks like built 15-20 years ago and never refurbished. Starting from the room itself, bathroom (wall, floor, shower, toilet), indoor swimming pool, jacuzzi, changing room, showers, breakfast area, tables cheers etc. All old with lot of heavy signs or wear and tear.

We had a great time in this hotel. It's location is excellent, very close to the famous Nissi Beach, only few minutes of walk to the markets, restaurants, bus station, but not directly on the noisy street. The apartments are nice, the breakfast was good.

To start off the customer service at this hotel is almost non existent. When we first arrived into our room there was 50plus ants around the kitchen and living room. We proceeded to squish them all and get settled into the room. We then went to speak to the front desk about the situation asking if we could change rooms. We were told there were no other rooms and that they would spray the room while we were out the next morning. Day 2, wake up to another swarm of ants in the same locations. We leave for the day in hopes that it was dealt with only to come back that evening to see the ants everywhere again. We return to the front desk and are told that they did spray and clean and that they would try it again the following day. Long story short the next day they say they did the same thing and yet nothing changed. I understand that ants are everywhere and can be difficult to control sometimes but when there is more inside your room then outside on the grounds there is something wrong. We had enough and decided to go stay somewhere else. We contacted hotels.com to see if they could reason with the hotel but they also had no luck. No compensation, no refund, no care at all that we were not happy. There are so many other places to stay near Nissi Beach, please take my warning and try somewhere else!

Stayed for 1 weeks holiday at the Aktea Beach Hotel. Great hotel with a fabulous pool area, with lots of room.