4/10 İdare Eder
21 Temmuz 2025
Was given the wrong room upon check-in (had booked a Suite but given a Standard room). On the second night we were offered to move to the Suite, but also told that there was a party on the floor above, so we shouldn’t expect to get much sleep. We obviously passed and waited another day. When asking for compensation for the two nights in a Standard room (while paying for a suite) we were only offered a small discount on airport transportation - much less than the difference we had paid. On top of this the heating didn’t work in either of the two rooms. Generally poor service and the facilities weren’t great either.
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