This was one of the worst hotel experiences I’ve ever had. From start to finish, it was frustrating and uncomfortable.
First, the elevators are a mess. Only two were working for a 10-floor hotel, and that’s simply not enough. To make it even more awkward, there’s an elevator attendant inside, and the elevators smell terrible with poor ventilation. Every ride felt uncomfortable.
When I got to my room, my key didn’t work, so I had to go all the way back down to the front desk. That wouldn’t have been a huge issue, except only one person was working at 8 PM, so I had to wait in line just to get in my room.
Once inside, it got worse. The shower didn’t work, and instead of offering to move me to a new room, they sent up a maintenance guy, who took nearly an hour to arrive. I had to wait around before I could even shower and leave. After the fix, the water pressure was terrible. On top of that, two lights in the room didn’t work, and the whole place just felt unclean and neglected.
Most of the staff I interacted with had attitude problems—from the front desk to the restaurant staff, people were rude and dismissive. The one exception? The dealers in the casino were genuinely friendly and made the best of a bad environment.
Overall, though, this hotel is understaffed, poorly maintained, and badly managed. The “budget-friendly” price is not worth it. Spend the extra money and stay somewhere else. Trust me—you’ll be glad you did.