2/10
SAVE YOUR TIME, ENERGY, AND HARD EARNED MONEY. DO NOT RESERVE HERE.
After we got into our rooms from the hectic check in The smaller standard room had a broken TV in the room as well as a sign on the door (see pics) that stated the balcony was under construction and if the door was opened we would be charged $100. There was NO construction.
In my King Suite the closet hinge was broken. Old coffee left in the coffee pot, dirty fridge with a spill at the bottom which was never cleaned as well as white splatter on the head board. Gross.
About 4Am a fire alarm alert is going off telling the hotel guests to evacuate. I had my 8month old and elderly parents with me a long with other children and adults. After standing outside for 10minutes and not hearing any emergency sirens we called the fire department who didn't know the alarm was going off. A staff member was driving around the hotel telling guests to go back in it was a false alarm. When we asked what happened and that we called the fire dept. She acted mad and didn't give us an answer. Mind you the panel says system trouble.
Police arrive on scene and let us know that the systems are not connected to any emergency services and that it is the staffs job to immediately call 911. The staff member failed to do so. Yes, I got a case number and all.
Black mold on the indoor pool as well as not a hint of chlorine to keep the water clean.
Lifeguards on their phones. Security panel lit up. Burnt fire alarm. Unclean bedding.
Alison
4-gecelik aile seyahati
