2/10
Next time please stop being stingy with towels especially when 5 people were booked and you only want to give 2 towels at a time, sour faced customer service people is disappointing from front desk to accounting department, please practice excellent customer service as soon as the phone was answered your attitude slapped me over the face over the phone, no manager is ever available to answer inquiries you always have to call the next day, was not given a receipt for check our apparently had to call the hotel back to inquire about charges that I spoke to three different people and no one was available to help with theee different answers. Elevator was always broken, especially traveling with a kid that had to haul softball gear the stairs were not an option. This place requires the lost art of customer service, doesn’t hurt to smile, a helping heart and just plain kindness
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10gecelik seyahat