4/10 İdare Eder
19 Ocak 2025
Room temperature to cold to sleep
I booked the room to attend funeral of a friend checking in at 3:30 pm. I was not in the room very much till after 10pm. The temperature in the room was very cold at 62 degrees, I turned it up to 73 and went to bed. I could not sleep so I got up and put my coat and went back to bed. I tried to sleep but temperature still was very cold , Finally at 3 am I called the front desk to ask for assistance, A staff member arrived very quickly , She tried for15 minutes to get the temperature Finally with no results with getting the blower to stop blowing cold air , she turned the temperature up to 82 degrees and the room finally started getting warm. After she left I finally was able to get to sleep until 8:00 am.
When I was checking out at 10:00am , I told the staff member at the desk if the worker during the night has left a note about the incident and he said he had not seen one so I told him that the temperature was very cold in the room and the night staff member could not get the blower off and had to turn the temperature up to 83 degrees for me to get heat., He told me that in each room, the heater unit had a sensor in it that after no movement in the room as when someone went to bed the unit lowered the temperature by 10 degrees,
I feel if this information first should have been explained to all staff because the night female staff should have been informed of this action, Also this information should be posted in room above so quest would know to adjust temperature,
Dianna
Dianna, 1-gecelik aile seyahati
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