Red Roof Inn North Charleston Coliseum

I will not stay at a Redroof Inn again. TERRIBLE

We expected a disablities room. We got a room with a handle in the shower. No other helps for the toilet or inside the shower. There was no handicapped toilet, the counters were not wheelchair accessable and the handicapped parking was almost always in use by customers checking in who did not have handicapped authorization. The one side of the bed had broken springs and it sagged badly. After the 1st night my back hurt so bad I needed pain medication continuously for the next 2 days. We will never spend another night at a redroof inn again.

Nancy, 2 gece arkadaş seyahati, 13 Ağu 2021

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Really bad hotel

Really bad hotel. You need removed from your services. Drugs. Alcohol. Bad odors etc

Eduardo, 1 gece aile seyahati, 7 Ağu 2021

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REALLY

I have stayed at this hotel before with a much much better experience. One with checking in the staff was not unfriendly, rude. Words acutely spoke are " you checking in " me yes "name" my name "your good". before the "your good" she picked up t he phone and I waited not staying a word with the understanding that may happen she handed me the keys. still on the phone. she hug up the phone and the said your good . NO your room is located on this said around the corner nothing. Ok moving on found the room key works but the door will not open. See the same person. walking by husband said hey excuse me nice the door will not open. her response come to the front rudely. I spoke and said its not the key the door just want open her response what can i do come to the front. At that point NO. Finally got the door open witch was a hassle all weekend long. the room smelled horrid. and the ac barely worked. The room was just Horrid. I will not stay here again. I WILL NOT stay here again.

2 gece aile seyahati, 23 Tem 2021

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Management is poor!

They system went down during check in. Got to the room the keys didn’t work. The awesome lady from housekeeping noticed our struggle. She got us in and went down for new keys for us. We couldn’t even close the door so we decided we did not want to stay. Went back to check out system still down. The manager said our money would be returned as soon as the system went back up. This was on Friday. We went back to the property Saturday to check still nothing we went back Sunday still nothing. I hate that the staff had to deal with issues not just from me but other customers as well. I spoke to the manager over the phone but that’s not enough. We finally received notice about our refund Sunday afternoon while driving home. We finally received our refund Sunday evening. All it took was for the manager to contact hotels.com to issue our full refund. I don’t understand why what was done working a few moments on Sunday could not have been done on Friday. Funny thing is I feel like we were avoided by the manager. All I wanted was to be treated like my money mattered to me. The staff should have never had to see us that many times in 3 days. That wasn’t fair to them. Be a manager if you want to be paid to do the same or train and pay the staff to do your job since that’s what they are doing anyway. Let me please point out that the new front desk clerk did the best she could. The nice housekeeper did her best as well. To the nice young lady we appreciate you!

Chaquela, 2 gece seyahat, 23 Tem 2021

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Travel stories…

We only stayed for one night so it served it’s purpose. My only suggestion is that the hotel should not have their out of town guests staying anywhere near the extended stay residents. The 11:00 pm cookout and party that someone decided to have ran late into the evening… not to mention there are ALOT of suspicious people on the property! They make you pay a deposit of $100 but they should really just let you keep that!

Booker, 1 gece seyahat, 17 Tem 2021

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Had a great stay

Our third time staying at this hotel.

JONATHAN, 5 gece seyahat, 14 Tem 2021

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Crackhead city

Nothing but crack heads

Matt, 1 gece seyahat, 4 Tem 2021

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July 4th

I never laughed so hard in my life watching the people get wasted and watching people shoot fireworks in the parking lot... and my heart goes out to the lady at the front desk. she had an awful time when the power went out getting peoples room keys to work again. But she had a master key to get us into our rooms at night. My only complaint was people were using trash bags to fill up their cooler. So there wasn’t a lot of ice available.

2 gece aile seyahati, 3 Tem 2021

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I won't stay here

It was just one night The girl at front desk trued to help us. The area that it is at is great alot of things around. The hotel houses some questionable people. The hotel put is in the front away from the questionsble people.their was 6 pf us.three of us had to shre a king size bed.couldnt get a joining or next door rooms. Will not be using hotels.com again. If i was alone i would not stay here. Overall it was ok.

Beth, 1 gece aile seyahati, 26 Haz 2021

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It was pretty nice. There really wasn't any issues I couldn't deal with. I was there by myself, I wouldn't recommend it if you brought your family.

Michael, 2 gece seyahat, 25 Haz 2021

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