2/10 Kötü
9 Mayıs 2025
Ruin my mental health trip
I got to my room on may 7 around 10 pm and I saw that I was given the wrong room. I called the 24 hr concierge number to inform about the if and that the ac was not working. They told me to email them what my hotel.com recipient that started the correct room and I did but nobody replied after sent so I called again and they said they contacted someone about the issue and I didn’t here from anyone the rest of the evening. I called back in the am and nothing changed again. I called again about the wrong room and the ac and still nothing was done. I called hotel.com to see if they can do anything but they just called them again and nothing was done done. I stayed in the wrong room with no ac for 2 days aka the whole trip. I didn’t get what w paid for.
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