Day 1 - We checked into our room only to find the bedroom area clean, but urine was all over the toilet seat, and there was a used towel on the floor in the shower. So after complaining about this we were moved into a different room.
Day 2 - We attempted to use the shower in the morning, only to find that the shower was backed up, and so water overflowed out of the shower and on to the floor. We called the front desk at 8:40 am and requested to have someone fix the shower immediately because we were on a VERY tight schedule and needed to take our showers. A maintenance girl showed up at 10 am…over an hour after I called for maintenance.
Day 2 Continued - On our way out, we requested (with two different front desk clerks) that our room be cleaned that day. They told us that all rooms are cleaned daily, so there was no need to make a request. We returned that night only to find that the room had not been cleaned at all. Used towels were still on the floor…beds were not made…no new clean towels were left in the room, garbage was still full, and BEST OF ALL, there were combat boot stains left ALL OVER the shower floor, from the maintenance girl who eventually unclogged our shower while we were out.
Day 3 - We returned to find that the room had NOT been cleaned AGAIN, even though we (once again) requested that the room get cleaned that day.
Day 4 - One of the 2 beds was made…garbage was taken out…but nothing was wiped down at all.