Residency Hotel - Fort - Mumbai

I have never been to a hotel that does more for their guests . Guest are always made welcome and helped in every way. The complimentary breakfast is excellent. Complimentary beverages are offered at appropriate times with a smile

Wonderful staff that bend over backwards to help you out. I will definitely be returning.

We had an amazing few days in Mumbai, the staff were all

Few minor overlooks in amenities which were quickly resolved. Hotel was fully booked and staff very busy. Internet WIFI seemed to fluctuate or die off late nite

Very helpful staff and near some very interesting and historic parts of Mumbai. Our room was small but very nice.

Amazing hospitality, wonderful people, and well located. Peter at breakfast was excellent, always making sure we got prime spots and well fed!

Sitting next to the construction of the Mumbai metro, which you might find bothersome, this Bombay institution offers top-notch service, well-appointed rooms and a generous, extensive breakfast. Despite the metro-interference, it's brilliantly located for exploring old downtown with lots of great eateries nearby.

The service and attention to guests was beyond expectation. We were greeted as we got out of the cab by the doorman and then in the lobby by the front desk staff. Had to wait in the lobby for a room but we were 2 hrs early. While waiting served us drinks and snacks. Tea and coffee and cookies were available every evening and the breakfast was a great way to start the day. Big shower area especially appreciated after having been on a cruise ship. The complimentary water bottles each day did not go astray. The lobby staff couldn't do enough from restaurant suggestions, to tour suggestions, to arranging an uber ride to the airport. The only drawback was the noise from the construction of the nearby metro. Would highly recommend staying here when in Mumbai. Affordable, clean, and friendly, helpful staff.

Hotel Residency have very friendly staff and very clean but it was very noisy at night time coz of the train construction. This guy Rajesh was very friendly along with all other staff. Thanks Hotel Residency will miss you all...

We had an amazing stay at this hotel. Really well located, in the heart of Mumbai. Amazing place to walk and have a great Mumbai immersion. The price to pay for that location, it’s in the heart of new subway construction, noisy from 6am to midnight, really short nights. Great service from the staff, sometimes too much, for example ... we tried to arrange our laundry services by ourselves and the hotel over took the duty with the laundry. It’s better than not taking care but when customer wanna do things on their own ... The room was really confortable, nice bed, but getting old. Few caring and cleanliness should be made. Over all, great quality for the price, we recommend this hotel whiteout a doubt.