Sorell Hotel Rütli

The hotel lobby was very clean and staff very nice. The room was warm so you had to open the window but it faces a busy and very noisy street. Very difficult to sleep and too hot with window closed. Also one side of bed up against wall making it very difficult to get in or out. The bathroom appeared to be clean but had a very strong mildew order. Bed was extremely hard.

Location, location, location! Coffee was something to wake up for😋and free! Staff was super friendly and helpful.

Nice central hotel , close to train station. Enjoyed breakfast buffet there.

Air conditioner unit was not very effective and it quit during our stay when the summer weather was very hot. It was not repaired and a fan was provided by the staff. A foul odor from the shower drain was evident on occasion. The breakfast was very good and when an item ran out from the buffet near the end of the service before we were able to enjoy our meal, the staff made a fresh small plate served to us. Staff recommendations and arrangements were excellent.

Location, staff and room couldn’t have been more perfect. Very central location, close to great restaurants and a lively old town area. I would definitely stay here again.

Noise at nights made it difficult to sleep. Someone was playing ping ping at 4 am and another night a couple had a very loud argument at midnight!

The hotel is in an excellent location, and the staff is very helpful and friendly. The hotel is kept in excellent condition, and the breakfast is very good.

Sorell Hotels in general offer a high quality of service. They tend to be a cut above the typical business hotel with, for instance, Rituals toiletries, while still staying reasonably priced by Swiss standards. This one was no exception. The location is very central for travelers, while still being just a bit off the touristy mass that is Niederdorfstrasse. The restaurant gets a bit cramped because of its narrow design, but not much anyone can do about it, and the staff do their best to keep it smooth. Terrific stay and would definitely return.

Excellent location and service. Special recognition to the lady that organizes the breakfast, I think Elizabeth is her name. She is over the top. Talking about breakfast, this is very good at this hotel. Regarding the room, we booked the biggest one which is still small. Anyway my only complain will be regarding the shower soap. It was almost over when we got in and was never refilled. I recommend this hotel and will come back.