2/10 Kötü
26 Aralık 2024
Sorry guys but the hotel has really gone down hill
So we stayed here three years ago at Christmas and the hotel was amazing. We love it so we decided to book it again for this year at Christmas time, well everything has really gone down hill. The heater didn't work and they didn't have someone to fix it, the sheets and comforter had holes in it, the fan in the bathroom came on when it wanted to, the TV remote batteries were dead. there was no toilet paper or tissues and we only had three towels, No one would answer at the front desk phone.
We did go down and let them know but nothing was done at all about it and when we asked about switching rooms since we had one of the biggest rooms all they could offer was a smaller room which we didn't want. Thank goodness my mother lives close so we borrowed a space heater, blankets and batteries. We went shopping to buy toilet paper and tissue.
We definitely won't be staying again. Hopefully the hotel can hire additional help.
Kelly
Kelly, 3-gecelik aile seyahati
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