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citizenM San Francisco Union Square

4.0 star property
Central hotel with restaurant, connected to a rail/subway station, near Oracle Park

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM San Francisco Union Square

Room, 1 King Bed | City view
Building design
Bar (on property)
Exterior
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Air conditioning
    Air conditioning
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
Main amenities
  • Housekeeping (on request)
  • Restaurant
  • Breakfast available
  • 24-hour fitness center
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Front-desk safe
  • Water dispenser
Feel at home
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Elevator
  • In-room climate control (air conditioning)
The price is $102
includes taxes & fees
$87 per night
Dec 15 - Dec 16

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LED TV
Pillowtop bed
Premium bedding
Hair dryer
Hydromassage showerhead
Rainfall showerhead
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
72 Ellis Street, San Francisco, CA, 94102

What's nearby

  • Union Square - 3 min walk - 0.3 km
  • San Francisco Museum of Modern Art - 8 min walk - 0.7 km
  • Moscone Convention Center - 11 min walk - 1.0 km
  • Embarcadero Center - 17 min walk - 1.5 km
  • Oracle Park - 3 min drive - 2.5 km

Getting around

  • San Francisco Intl. Airport (SFO) - 24 min drive
  • San Carlos, CA (SQL) - 28 min drive
  • Oakland Intl. Airport (OAK) - 33 min drive
  • Concord, CA (CCR-Buchanan Field) - 35 min drive
  • Bayshore Station - 9 min drive
  • 22nd Street Station - 11 min drive
  • San Francisco Station - 19 min walk
  • Market St & 4th St Stop - 2 min walk
  • Powell St & O'Farrell St Stop - 2 min walk
  • Market St & Stockton St Stop - 2 min walk

Restaurants

  • ‪Cable55 - ‬3 min walk
  • ‪Kin Khao - ‬3 min walk
  • ‪King Of Thai Noodle - ‬2 min walk
  • ‪Caffé Central - ‬2 min walk
  • ‪Burger King - ‬2 min walk

About this property

citizenM San Francisco Union Square

When you stay at citizenM San Francisco Union Square, you'll be in a great location, within just a 10-minute walk of Union Square and San Francisco Museum of Modern Art. Guests can grab a bite to eat at the coffee shop/cafe and visit the 24-hour fitness center for a workout. Also, Moscone Convention Center and Oracle Park are just a 5-minute drive away. Fellow travelers say great things about the comfortable beds and helpful staff. Public transportation is only a short walk: Market St & 4th St Stop and Powell St & O'Farrell St Stop are just steps away.

Languages

English

At a glance

Hotel size

  • 195 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
  • Guests are recommended to download the property's CitizenM mobile app before check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Coworking spaces

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2021
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • iPad
  • IPod docking station
  • LED television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 22 per person
  • Late check-out can be arranged for an extra charge of USD 39 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind energy, plus eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

citizenM San Francisco Union Square Hotel
citizenM San Francisco Union Square San Francisco
citizenM San Francisco Union Square Hotel San Francisco

Frequently asked questions

Does citizenM San Francisco Union Square offer free cancellation for a full refund?
Yes, citizenM San Francisco Union Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM San Francisco Union Square?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM San Francisco Union Square?
Sorry, there's no onsite parking at citizenM San Francisco Union Square.
What are the check-in and check-out times at citizenM San Francisco Union Square?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 39 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at citizenM San Francisco Union Square?
No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.
What is there to do at citizenM San Francisco Union Square and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near citizenM San Francisco Union Square?
Yes, there's an onsite restaurant, canteenM.
What's the area around citizenM San Francisco Union Square like?
CitizenM San Francisco Union Square is in Downtown San Francisco, a short 2-minute walk from Market St & 4th St Stop and 11 minutes' walk from Moscone Convention Center. Travelers say the area is walkable and good for shopping.

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Very Good

Chad, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Surprisingly comfortable.
Clean and comfortable. Staff and lounge were great. I loved having a common space to hang out, especially as a solo female.
Paula, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maybe my favorite hotel I have ever stayed in. Extremely nice workers and the room was perfect for a solo traveler
Sam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nothing but good news
It was amazing! Friendly staff and always willing to help. Breakfast was by far superior compared to other hotels. Really good area, parking garage next door with a reasonable rate. It was our second time staying and will be back!
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Levi, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Ryan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Think of this like a modern Pied a Tere. Small egocentric well designed rooms. Amazing breakfast. Good style. Easy access to public transportation (Muni/Bart is on same block).
Michael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

LET'S GO TO SFO!
Cool new hotel with a great lobby/bar staff and doormen. Great restaurants close by. Cable car stop is a block away. LETS GO TO SFO!
Alfredo F, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Very Small
Very small room. Strange set up with the 3rd floor
Jonathan, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kamille, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Jodi, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

5-night trip
Verified Hotels.com guest review

8/10 Very Good

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful! From check-in to check-out staff was fantastic and helpful. My morning mocha was perfect and a great start to my day. Breakfast always looked amazing but I can’t eat a large breakfast but found yogurt less than a block away. Although some people mention the rooms being small I found it very convenient for one person and the bed was very comfortable. I’m an older adult but the room technology wasn’t difficult to navigate and was actually great. citizenM thought of everything and I have no complaints or thoughts of anything else I wish was there. For the past few years I’ve stayed at various AirBNB’s but this is a game changer! I’ll definitely stay here again in the future! A huge thank you to the staff for this wonderful experience!
Melody, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stay here
Great location, friendly staff. Loved the breakfast.
A M, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rathsamee, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

CitizenM SF Bold Comfy Oasis
FUN COMFY WELCOMING!! We happily moved to CitizenM after checking out in horror from another funky shabby expensive Union square Hotel. WOW for the same price CitizenM was clean, modern, stylish and most of all COMFY CHEERFUL AND FRIENDLY. Great staff. Compact efficient rooms with great bednooks and every modern need. The lobby living room check-in concept is fun and was buzzing all hours of the day and night. $21 breakfast buffet had hot eggs meat and smoke salmon with lots of cereal and bread options. Good price and easy. Good strong hot coffee available 24/7. Great location 1 and 1/2 blocks from Union square, market Street and one block from the entrance to Bart. HIGHLY RECOMMENDED
tammy, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hip, great location and value
Very clean and convenient. Loved the great room and open workspace.
Susan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Walid, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic property, small but amazing rooms, very clean and comfortable, great staff and vibes
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mahdi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

michal, 2-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"was good and comfy, nice way to control lighting, heating, TV from the iPad."
Reasons to Book
Spacious Rooms & Beautiful Rooms
Check-In Time
2:00 PM
Check-Out Time
11:00 AM