When we checked in, the front staff was very friendly. We got to our suite and it hadn't been cleaned, the bed was made, but that was about it. There were Cheerios on the floor in the living room area and pretzels under the couch that you could see from standing in the room. When we pulled out the sofa bed, crumbs and debris fell out from it and there were old linens from someone else on it still. On our way out, I stopped by the front desk, in a non-complaining way, just to advise them the condition of the room when we got there. The gentleman at the desk said they would have housekeeping clean it and they never did. For the price that we paid for the suite, I feel those were very poor conditions.