Location is really good, takes only 5 minutes to walk to the central station. Reception guy called Thomas is nice. They are using Rituals products for shower and shampoo, but using soap instead of hand wash which is not nice.
As a gold member should receive some perks for booking this VIP access hotel, literally got NOTHING. No upgrade, no beverages, there is only ONE small bottle of water in the TWIN room. I asked about the perks during check in but the receptionist said please provide evidence?!?!
The most disappointing thing is there is NO soundproofing in this hotel. Construction works noises starting at 7am each morning and I believe the window is single glazed, it’s like banging next to your ears. You can hear your neighbors banging the door in the shower and your sleep. And of course you can hear from the people and vehicles noise on the road.
The hair dryer is located in the bathroom so you can’t move it, and you have to KEEP pressing the button to makes it work, which is not user friendly.
Check out time is 11am but DON’T TRUST IT, cleaners will knock on your door at 9:30 and 10:40am to wake you up and urge you to leave the room, even you placed the “do not disturb” sign outside. What a joke.
Shower pressure is fine but the water temperature is quite unstable. Sometimes too hot or too cold.
Room is dark.
Carpet in the room looks old.
AC is noisy and not working properly.
Quite disappointed stay honestly for this price.