2/10 Kötü
17 Kasım 2024
BED BUGS, HORRIBLE STAFF, NEGLECT AND SCAMS!
The hotel front desk staff was Very Rude (morning). Pool had dangerously high levels of chlorine and chlorine gas that our whole family has suffered bodily injuries from. We found Drug paraphernalia in our family suite. Hair and BED BUGS. Water came out of the pipe before the showerhead. Trim is falling down and everything on the bunk beds were dusty. I asked the front desk to
have the maintenance personnel to show me the chlorine levels because they were clearly unsafe! Our family and a few other families that we know of suffered bodily injuries such as sore burning throat, red irritated eyes, coughing, shortness of breath and mild chemical burns. The staff refused to show me the chlorine levels Even though they have illegal obligation to do so. Then they called the police to kick me and my family, including 3 children off the premises! We were the victims of hotel Negligence. POOR in-house management. The police said it wasn't the first time that the hotel has done that to guests. We has 3 small children!!! I forgot to mention they tried to give us a refund on a giftcard that didn't belong to us... SCAMMERS!!!
James
James, 1-gecelik aile seyahati
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