The hotel was beautiful. However, we were paying a resort fee of about $45 per room and the bars were closed because they don't have a lot of turnover of hotel guests. We don't feel paying a resort fee is fair if the facilities will be closed. There is a bar downstairs that was closed all the time we were there. There was also a rooftop bar and restaurant that was closed both times we tried to go, even though we went during open hours. Additionally, there is no full breakfast buffet. There is a small cafe with some coffee and a few breakfast items. When we got there, there was a small line of people waiting, and the counter was unmanned. The employee was in the back somewhere. We waited a while. No one came out, so we left to go get breakfast elsewhere. Additionally, the balcony we got was on a side street. The view wasn't that great and it was always facing the hot sun, so even though we paid extra for a balcony, we never used it. Apparently, in order to get the front balcony, you need to pay for the "grove balcony". We didn't understand that the grove meant the front street. When booking, we thought the grove meant a courtyard in the back with a special garden view. My room was making a ticking noise when I arrived. I called the front desk and they sent someone to take a look. Apparently, the air conditioning had a leak. Also, when he pulled the front screen, a lot of dust flew out from a heavily unclean air conditioning filter.