Excellent service provided by the staff. They are the number 1 asset of Vivanta. We arrived really early in the morning, and Anubhav allowed us to check in early. We were also allowed to eat breakfast brunch for one, for free, because one of us is going to be departing very early in the morning, and would not be able to make use of the usually included free brunch. I found this to be very reasonable, which you normally would not find at other properties in the US. Subsequently, our driver, Manoj took us on a local tour of Aurangabad and is very patient in telling us additional information about those places. Manoj is also very dependable, and dropped off my sister safely since she was taking a separate flight, much earlier in the morning.
Vijay drove us to Ajanta, Elora, and other local sights of Aurangabad, and he was always very attentive, even going so far as to block traffic for me on these wild Indian roads, as I crossed over to take pictures of the various sights. Ahead of my trip, I had done extensive planning by calling to shore, he was very knowledgeable and detail oriented. As an example, when I asked him which specific caves are the most important to visit at Ajanta, he called up a tour guide that he knew, and had him speak with me on the phone. This is what I call as going above and beyond. There was one other gentleman (whose name I do not recall, but he was doing his internship) who brought me water when I was sitting in the lobby. Great job!