Le Palais Art Hotel Prague

It falls short of 5* in many ways: powdered milk, no robes, no fresh juice, rooms very dated and a little shabby... nothing to ruin a stay but enough to make you wonder how they got this rating. For the first 24hrs of our stay we couldn’t access our room without a porter as the keys didn’t work, despite every time we returned being told they would. Having to wait for a working key to be made, go up, find out it didn’t, come back down and then wait for an available porter... again didn’t ruin the stay but became quite irritating. And the Spa really isn’t; or at least wasn’t for our stay. The Jacuzzi doesn’t work- and will not be for a year or so- and the steam room was not working either for our visit, which left only the Sauna. Even this has restricted opening times and a booking system, so you cannot just turn up and use it. This is not mentioned anywhere. We were also left standing for an age in the cold corridor shared with the garage waiting for someone to open the door. With the notable exception of an argumentative manager- who insisted the steam room was working despite us having just been in it to witness the opposite, and adamant we should have known that the jacuzzi was out of operation, there would be no staff in the spa, and that there are restricted hours/ booking system in place- the rest of the staff are lovely. The common areas are also beautiful.

Great location in a quite neighborhood with mediocre repeative breakfast. The staff was nice and the swedish massage in the spa downstairs was GRADE A! Good water pressure on the top floor (4th). The bar selection was good with Bullet Bourbon right in front. If only the breakfast wasn't the same everyday (soggy bacon, runny eggs and baked beans with a random pot sticker "asian corner") then this place would be awesome. The best breakfast item was the yogurt, chia, and strawberry jam.

The hotel was nice! The fridge in our room didn’t work. We called, they came, didn’t get fixed, when we called again they said, “ it’s fixed”, it wasn’t, but they didn’t attempt to fix it. Not really what I expected to hear. Be very careful with booking a car service through the hotel. We booked a car service to be picked up at the train station with the hotel. When we arrived at the hotel, we expected to pay 15€ we came to find out it was 40€. The Manager was no where to be found, emails have not been answered. Just be careful. Other than the that, the breakfast is great, the staff very attentive, and great view.

One of our favorite hotels.

We travelled to Prague for a theatre production and this hotal proved to be a perfect base. This area of Prague is quite Bohemian so there are lots of lovely restuarants, cafes and bars. The hotel itself is full of quite amazing art works. A hotel and gallery combined. Breakfast on the terrace is also a delight.

Extremely friendly customer service. The rooms are nice, but somewhat dated. You cannot beat the location. Close enough to everything you need or want, but in a quiet neighborhood. The breakfast is good, but nothing special.

Fabulous stay at the Beautiful Palais Art Hotel,warm welcome,lovely room and extra special breakfasts with amazing choice. We loved it and hope to be back sometime soon.Thanks to all!

Unbelievable. Best breakfast in town. Nice rooms. Air conditioning. What more do you want?