Super 8 by Wyndham Chicago O'Hare Airport

The room was beautiful! I checked the bed, to make sure there were no bugs or anything, and I was sadly mistaken. I had bits all over me. I found a few bed bugs in my suite case and on the actual bed moving on the mattress pad as I was packing up and leaving.

Great value

They treat me like family

It was nice stay, everything went well. Comfy beds, clean bathrooms. Thats all we needed and its exactly what we got.

We had great experience. The Hotel desk representative on Saturday afternoon 8/22/20 was super efficient and check in was easy. She provided all the details from food service, pool reservation times due to Covid-19 and WIFI codes. We arrived a bit early and she was able to accommodate us with an early check in. We will definitely book again in Elk Grove Village.

When I checked in, there was water pooled in the bathroom underneath the toilet paper roll, and water pooled under the sink (due to a leak). The building must be poorly insulated, because I was awakened at 5am by the sound of the guest above me stomping and dragging things across the floor. When they checked put around 7am, I could hear a different guest or the housekeeping staff doing the same. At least the customer service employees were excellent.

The service was good the front desk allowed us to swim after the pool was closed. There was blood stains on the floor, the bed comforters looked dirty. And lots of trash throughout the room. We were exhausted after along day of traveling we just went to bed.

Staff was friendly at check in. Room was clean. Bathroom could have used s bit more attention to detail. Hotel was quiet ...likely because of covid.

I chose the most expensive room in one of the least expensive hotels. I wanted to use the tub, but the stopper didn’t work. It was a bummer that the hotel van only ran in the evening, I wish it had been revised in it’s description, I would have selected elsewhere. The hotel transfer was important to me. But even with all these annoyances, the room was big and comfortable and I would stay there again.

Everything was excellent. Only issue was the 2 hour wait for a ride from the airport. They have limited pick up service. I just caught them on an off time. Drop off was punctual. Nice owners!