La Quinta Inn & Suites by Wyndham San Antonio Airport

Didn’t actually get to stay because event I was traveling to was canceled due to Covid. Lost $$ and one of my earned rewards nights because you must use non-refundable option.

Excellent service, but overall not that clean of a place. plenty of trash in the hallways and elevators, and loud rooms.

Location to the airport is why we like to stay at this hotel. Feel safe. Close to the expressway.

Very comfy beds which is a must for me after my back surgery. It's also conveniently located near the airport, as well as a Walmart, Whataburger, and Cracker Barrel. The only disappointment for this stay was the sink was clogged so slow to drain amd toilet was not flushing appropriately. But overall always an excellent property to stay at.

Staff were very friendly. Hotel is showing its age. Sink drain was slow to drain. Bathroom fan that comes on with the ceiling light was very loud. Someone had disconnected the hdmi cable from the TV which took a few minutes to figure out. The last night we were there the door lock card reader stopped working. No lights at all, not green or red. Battery probably died I was told by the front desk when I reported it. I found a little insect crawling on my side while sitting in the desk chair the first night that is pictured. I only found one in the room after looking around. I'm not sure what it was. But to reiterate all the staff were friendly and helpful.

Pretty good especially during the Pandemic of Covid19 the hotel was extremely clean & pleasant and obedient to the restrictions

Bed was super comfortable. Although some of the othet guests were pretty noisy into the night.

There was a very large tree roach on the wall close to the ceiling. When we tried to kill it it went under the air conditioning unit. I drop to the floor to see if I could see it and I saw a graveyard of multiple dead bugs. It is clear that has not been vacuumed under. I might’ve forgiven a single bug but not a graveyard.

We stayed 5 nights in a 1st floor suite during the Covid 19 pandemic and it was a very disappointing stay. The front desk staff was super nice & efficient but there’s virtually no housekeeping or maintenance unless you request it. We didn’t need housekeeping but did need new towels & paper products and got them from the desk after a couple of days. Only saw our housekeeper on our floor the first 2 days and then none thereafter. Our room at check in seemed clean but I scrubbed everything w Clorox wipes anyway and lysoled the carpet/linens/entire room. Later noticed dead dry roaches under the bed and along the walls. The kitchenette sink leaked the whole time we were there and after unsuccessfully trying to fix it once, they put down a bucket to catch the water the day bf we left. The hallways were very dirty, needed vacuuming/cleaning and the trash cans outside overflowing all weekend. Dead insects, dirt, pieces of paper littered the hallway and it was never vacuumed during the 5 days we were there. The front desk said they were on a skeleton crew bc they were way underbooked bc of the corona virus issue, but still, there’s no excuse for overflowing trash and dirty hallways. We killed a giant roach in our bathroom one night that came in under the door from the hall. We put a towel under the door every night after that and no more roaches in the room. Hopefully this is a temporary situation and the hotel will return to being clean/well maintained.

The room shower wasn’t working right