Really enjoyed our six nights in the Pullman and they seemed to have taken on board my request for a nice view as our room overlooked the Tiergarten and was on the top floor. Only issue was they absolutely would not book a taxi to airport for us but they were right in saying we would get one outside. They also had our address completely wrong on the invoice and had Ireland down as 'Great Britain'!! I explained that's probably not a great way to impress Paddies like us!! But overall, lovely staff, great comfort, lovely food and we really enjoyed our nights in the bar checking out the cocktails. The maitre d' at breakfast was especially helpful and friendly. But the rest of the staff could be a bit 'softer' - smiles are never wasted on the customer! The location was great - a lovely 40 min walk though the park into the Brandenburg gate or plenty of subway and bus options. Lovely Christmas market nearby and the zoo was an unexpected treat - being across the road. Value was good too, for food and B&B and the breakfast was fab. Had 4 swims in the lovely big pool, even though sauna was out of action. But no matter, the pool in itself is worth the visit to the basement. All in all, would highly recommend.