Dann Carlton Medellin Hotel

The service at the front desk was excellent. On my way back to Amsterdam so early in the morning fly.. Y hand me a breadfast box to take with me!!! The hotel is in the perfect location close to the metropolis. The Zeus palace... Etc 👍👍👍

Great hotel. Great staff and service

Was good, breakfast was good, service was good.

Nice service, well located and amazing swimming pool

Dann Carlton is probably the closest to an actual luxury hotel that is closest to Parque Lleras without being actually in it with all the noise. It is literally a 2-3 minute walk into the Parque Lleras area but with all the conveniences of a high standard hotel - ample pull in & drop off space for taxis, during the day a row of taxis already waiting, a proper pool, gym, and 3 restaurants including a revolving one. Front desk staff speak English but outside of that it was unlikely besides the restaurants. Calling room service often resulted in being bounced around for the front desk to take the order as a result. Also had frequent issue with mag cards needing to be reprogrammed nearly every day. Saw other guests with same issue. The standard room is an excellent value and likely all most need while I did not find the Gran suite as good a value as its just the standard doubled with no additional luxuries - ie whirpool tub, balcony, etc.. Though the weights part of the gym looks dingy its probably the best Hotel gym I've had (not saying much) as it had a smith machine, a decent assortment of dumbells up to ~60 lbs, curl bars, and bench press. Personally I would recommend no one stay in the actual Parque Lleras section where all the bars are as the prices are inflated, they will be extremely noisy, and you will get less for your money. Even if you don't want to walk taxis are cheap and plentiful. Dann Carlton puts you right next to it, with a good value, and good service

this is the hotel to go to if I am in Medellin. I love the restaurant crew at the first level. It’s so pleasing to know that they remembered me ! There’s a young man in the restaurant that speaks very good English and shows great maturity in the way he mingles with the customers. definitely deserve a shoutout. If his boss is watching this message here, he totally deserves a reward /promotion. That’s the highest kind of service level that this hotel has. Downside maybe is that the front desk crew are good but can do better, junior staffs need to learn fast from their seniors in order to maintain the great quality service that this hotel gives. Tony Roma’s also need to improve on their customer service level, somewhat poor considering that it’s actually has very good food

What a great choice - recommended by a friends who stays here frequently. Service was on par with a Luxury 5 star hotel! Everyone was so friendly, nice, and helpful. Pool area was great. And this hotel is just a short walk from Parque Lleras. Definitely staying here again!

The service was strong, the pool was great, the breakfast was superb. Within the room, there was a leak with one of the cold water faucets in the suite, the tub did not drain properly, one of the safes didn't work and the hair dryer didn't work. Those little touches were nuisances, but I would still stay there again.

The messed up the bill for the room service. They gave me an invoice for a different person (it was still one night and same price, but no me) and I notices that Dyer I left. The bathroom sink was clogged and cracked. The water in the shower was hot and Stayed that way no matter where si moved the faucet.

First thing I was told when I was doing the Check was “We do not accept any Venezuelans here”. 😡