6/10 İyi
18 Şubat 2025
Check the pool before you check-in
I was visiting my grandbabies 4 states away from my home and booked there because it was not older it was close to their home and it had a POOL. I callled before booking the room which was at 3pm to make sure the pool was open. The lady said it was open and ready to go....I get there at 345pm and THE POOL WAS CLOSED!!! The main reason I wanted there was so I could enjoy the pool with my grandchildren. The room was nice n clean no problems there. The breakfast food was COLD..COLD GRAVY ON HARD BISCUITS COLD EGGS . But at 1015am 1030am 1045am and 1055am I got knocks on the door from houskeeping asking when was I leaving...check out time was 11am. As if they were rushing me before my 6 hour ride home just to clean the 4 rooms that were rented on that floor. There were less that 5 cars in the parking lot over night so I know it was not a full house for them to be RUSHING like that. Over all just very disappointed from check-in to check-out the room was very comfy and clean but customer service and food was terrible..not to mention the big let downnof being told the pool was open and was closed.
Carmen
Carmen, 1 gecelik seyahat
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