Ibis Styles Palermo Cristal

Very spacious room and bathroom, convenient location.

AC did not work. Very noisy. Food in restaurant was poor. Definitely NOT a 4 star hotel.

This hotel was amazing. The stuff is very friendly and helpful. We had small problem with heating first night, and with no problem we got a better room immediatelly. Breakfast was very good. Location perfect.

unfortunately, the one thing that I needed to work from the moment of arrival - the wifi - couldn't access the internet for much of the time. I half-thought it was my laptop until arriving at another hotel the next day, when the wifi worked fine. there is a problem here that needs to be rectified

The staff were very friendly and helpful, especially our room had some power issues in the beginning. They fixed it immediately.

We arrived late in the evening and were greeted warmly by the lady on reception. Our room was a excellent size - given this was part of a two week trip it had plenty of room for suitcases without us tripping over them. Our room was on the 9th floor so we weren’t disturbed by the busy street below. Breakfast was good. It is situated in a good location for the sites, restaurants and is about a 30 minute walk from the train station

I would recommend this hotel as the location is great for exploring Palermo. Also the staff throughout were very friendly. I enjoyed the breakfast buffet. However the hotel room suffered from poor maintenance, particularly the air conditioning unit. The choice of all furniture and coverings in dark colours made the room rather oppressive.

No tea/coffee facilities in the room. I stayed for 10 nights and they didn't change the bed sheet... Got itchy rashes after 3 days. Free breakfast but most things were straight out of packet/supermarket.

The breakfast was the best, many options (even gluten free)! Our room was clean and comfortable and the location was convenient.