Sofitel Washington DC Lafayette Square

The stay was excellent - terrific customer service, very comfortable room, adjustment of my bed preference upon check-in, highly flexible late check-out accommodation, convenient location, and easy curbside pick-up and drop-off with cabs readily available. The only problem for me was that the hot water was completely out the morning of my check-out, making for an unpleasant 100% cold shower. The heat was also out in the breakfast dining area, but I was okay in a suit. Lastly, the dinner cuisine options in the restaurants were a bit limited. Thanks again to the kind staff.

Location was good. Hotel was okay to fine. But little things were annoying. When checking in, I was encouraged to upgrade for a nice increase in rate. I have stayed at Sofitels many times and have often been given a free upgrade ( without asking) when space was available. Either do it or don’t, but quit trying to sell me. Interestingly enough, by sheer coincidence, I happened to walk past a meeting room where hotel staff was being presented awards for successfully “up-selling” patrons (their word, not mine). When you turned on the TV, the screen said “Accessing” for several minutes before anything came on. Annoying. Also, very little hot water in the morning while getting ready. Nothing like a cold shower in the morning. I am a regular visitor to DC, and, for the price, there are MUCH BETTER choices in the area. Disappointing.

Very good hotel in a great part of DC. I love the aesthetic of the Sofitel and staff are superb. My room was large and quiet. As I was on travels for business and doing work in my room some of the time, the desk and chair weren't ideal – a pleasure traveller probably wouldn't notice. The mattresses also had compression on one side due to location of the beds. I also didn't notice any visible preparedness to stem the spread of COVID-19 (such as hand sanitizer) at the front desk. So while I'd definitely stay again, I'd ask a little more attention to these details.

i would like to recognize Casey at the front desk. He was TERRIFIC!

WONDERFUL HOTEL! Staff was exceptional from beginning to end. FYI parking at this hotel is $64, but for the location, its worth it. Will visit again.