Having arrived we were met by a very cold receptionist who told us to come back at 3pm. We did and greeted better, but still like we were doing them a favour. We were assigned our first room in which we turned around and came out of and asked to change room due to its cleanliness. Again met with attitude at reception, but were assigned a different room which was not much better, but we gave up hope of getting a clean room. During our stay we observed cleaning staff sat on beds watching things in their phone, a none attentive breakfast service. The smell of weed in the lift. The whole place needs a facelift and someone to do a walk around with their eyes open because it’s is dilapidated and dirty. The bar’s price point is higher than its standard. At newly £8 a beer, you would expect a clean and comfortable environment. I would not recommend and because of this i would not stay in any of the other hotels in the group. Extremely disappointing. The grounds look nice, but the first impressions from the car park are overflowing bins. The spar and pool look nice, be we did not venture in. The peacocks on the grounds are nice. But as soon as you go inside, the place disappoints. We stayed in 256 and don’t remember the first room number on the first floor. Avoid for the price!