Front desk lady, Mika, was GREAT! Our newly renovated room however, needs work. The door needs a key, the buttons to alert cleaning crew not to clean, doesn't work, so they cleaned anyway and left our door unlocked since the doors need an actual key! Luckily nothing was stolen! The shower needs to be modified as it doesn't drain properly and all the water comes out onto the bathroom floor. we had to use multiple towels. It was not designed well at all. We informed the Team members. The construction guy hadn't wiped down their measurements etc. from the cupboards area and cleaning crew didn't see it either. The tiles weren't wiped down in the bathroom. Breakfast buffet was good. The elevator and hallway needs AC. Rooms were nice and modern.