Hampton Inn Manheim

Horrible service.

When I arrived, they told me that they did not have any rooms. I paid for this in April.

2 gece iş seyahati, 9 Tem 2021

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Restful stay!

Very pleasant staff, but somewhat inexperienced. Had computer issues with our checkin, and on checkout they had us in the wrong room. Again this was clearly due to inexperience and a new computer program. Overall hotel was very clean, readying for renovation. Pool was closed, and outdoor furniture could use some cleaning. Grab and go breakfast was average, and lacked any orange juice. While the sausage sandwiches were a nice touch, a yogurt or two would have been appreciated. The coffee was great! Overall a very nice quiet stay and would consider staying again if in tbe area.

Mary, 1 gece seyahat, 15 Haz 2021

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Reservation blunder

Made a reservation online, and when I showed up to the hotel there was no room for me. I went to check in at approximately 10pm and was turned away with the excuse of I don't know how your reservation went through I have no room for you. I never got to stay at the hotel but my money was still taken from my card.

Shaun, 1 gece seyahat, 22 May 2021

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Do not stay here.

Hotel is very dated and in very poor shape. No staff were taking proper precautions by wearing a mask, we were not always sure who were staff and who were guests. One pillow had no pillowcase and was dirty. Bathroom had hair on the floor and in the tub. We had to track down a housekeeper due to not having an extra roll of toilet paper. Bed was not comfortable especially since I am in my 3rd trimester of pregnancy I barely slept. I was very unhappy about our stay, there was very limited breakfast the next morning and no breakfast sandwiches as we would told there would be. I would not recommend staying here. If we would have been staying in the area more than 1 night i would have gone to a different hotel.

1 gece seyahat, 30 Nis 2021

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The person who checked us in was RUDE, the rooms werent ready. All our friends got the wrong rooms, because they overbooked. I was charged twice, after asking if i was going to be charged twice she said no, and did it anyway. Everything was disgusting, we checked for bed bugs it was so grimy (no bugs found, fortunately). There was a mysterious green goo in the tub, black mold. The ceiling above the public restrooms in the hall was missing. I feel like we could have made it okay if SOMEONE on staff was nice, either when we checked in or out, but they weren't. Never staying here again, even for convenience.

1 gece aile seyahati, 16 Nis 2021

Gerçek Expedia misafiri yorumu

This property was extremely convenient to the location we needed to be for a wedding. The only draw backs were this; the room we originally booked was apparently overbooked due to several other events taking place that weekend. The staff had to quickly find us a replacement room, which they were few and far between, for us to stay in. The bathroom while clean had a permanent leaking shower that got water both in and outside the tub.

1 gece romantik seyahat, 16 Nis 2021

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Decent place, clean enough, outdated room, breakfast not good but that is covid life

1 gece aile seyahati, 8 Nis 2021

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I paid for two rooms,1 room was clean and the 2nd room was not even touched by housekeeping they moved us to another room. No hot water to take a shower in the morning,the staff didn't seem to be concerned except to say "ya we know the boiler broke down". Coffee area, and all counter tops in the food and beverage area were dirty. floors including elevators were dirty. I have stayed at many Hampton Inns but this one does not stand up to the quality and service that Hampton Inn is known for. I will think twice about staying at a Hampton Inn again.

1 gece aile seyahati, 7 Nis 2021

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Will not stay again

I booked our hotel room 3 months in advance. When we got there to check in we were informed that they double booked and it was not available. I had booked the king suite with whirlpool tub. We got a regular room but they charged me for the king suite. The room itself was filthy. The faucets had soap scum on them and there was hait through out the tub. There was broken ceramic tiles so you had to wear shoes the whole time so you didnt cut your feet.

Jacklyn, 1 gece seyahat, 2 Nis 2021

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We checked in at 1730 hours, but our room wasn’t ready.

2 gece aile seyahati, 28 Mar 2021

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