2/10 Kötü
8 Ocak 2025
Nightmare
The front desk person left earlier than hours stated. My friend was very sick and we needed to get her to bed. We waited over 45 min and just by chance someone that works and lives there happened to walk by and see us. Thankfully for us this happened and by this point my friend was half sleeping in the lobby chair. The room had stains on the bed, short black hair in the bathroom and under the covers of one of the beds. When I called hotels.com to complain about the situation they denied a request saying the hotel manager never heard of this situation. My question is how would anyone hear about the situation if no one was working?!?!?!
Tammie
Tammie, 1-gecelik aile seyahati
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