Best Western Plus Arbour Inn & Suites

Check-in was simple and the staff quite friendly. The room was spacious and clean though it seemed to have had a mildew or mold problem that had been bleached. The bed was deceptively comfortable. There were sleep impressions in the mattress but it slept very well (expect for the noisy neighbors who were slamming doors at 3 am). The shower was sufficient though the drain was quite slow and I was standing in water by the end of the shower. There was good pressure and the shower head was more invigorating than it looked. The other room amenities were good. The breakfast was below average for a hot/cold breakfast. Though the watery orange juice and the absence of gravy, which covers over a multitude of "instant" breakfast sins, may have added to the blandness of the hot breakfast. Again, however, the staff was great during breakfast.

Refrigerator was noisy and had to unplug to sleep. No waffles for breakfast. All hotels have them.

Great hotel. Perfect for our family. Clean room and absolutely no problems. Breakfast was great and was kept up with full trays of food.

Our check in was a nightmare. It took over 30 minutes. The clerk could not find our reservation, then wanted to charge us $20 more than we had reserved. Although check in is 3PM (posted on wall by the front desk), she gave us a key for a room that was not ready---and it was after 5PM. The other issue is that the neighborhood kids use the parking lot as a gathering spot. We saw them boxing (literally) and throwing things. I had concern for my car.The edges of the parking lot were full of garbage. Despite those negatives, the room was clean and comfortable and the breakfast was good.

Enjoyable stay. No issues. Good breakfast. Would definitely stay here again.