The Crossways

Delightful place to stay after an afternoon shopping at Street. Good Covid precautions. Very comfortable room with excellent bath/ shower. Really good dinner, the three of us had different choices from the menu and all very good. As it was a fine morning we sat out on the terrace for breakfast - wonderful view, matched by the full English breakfast.

Did not feel safe , because staff weren’t wearing masks along with no other customers, no body was cleaning hands , watched the staff half clean/disenfect table after use , some sanitizers didn’t work , the car park entrance and exits were useless for a motorbike wouldn’t have been happy in a car either, eve meal poor not much choice and more like a burger bar fast food cafe , the ordering system was not good every one was at bar ordering as couldn’t log on to site to order this is to complicated for everyone to do other guests noisy all night although not hotel fault they could have been challenged as banging doors and shouting at running up corridor, breakfast was basic over cooked and machine juice tea and coffee

Lovely big room and nice views from patio. Excellent breakfast very good and good choices for dinner even though they were offering a reduced menu. Very remote position but only a short drive to Wells and Glastonbury.

Fantastic spacious room. Very friendly staff and our dog made welcome Dinner was poor, over an hour wait and burnt. Apologies were made for the delay but at no point did anyone ask if we were happy with the meal which would have been sent back if we weren’t so hungry.

Positives: Well laid out and spacious room Very dog friendly A lovely well decorated hotel Quiet and peaceful location Lovely views from terrace Friendly staff Very clean Lots of measures in place for Covid - sanitising stations all around restaurant - Screens - Track and trace - electronic - Order food and drinks via app - Cleaning and sanitising system for tables Negatives Internet connection in the room wasn’t very good Very hot room - struggle to sleep BUT a fan was provided Shower came on by itself at 7am both mornings and couldn’t be stopped. It was like someone else in the room above turned on their shower which affected ours! We would have liked to have stayed an extra night but the hotel was fully booked. Location: Near to Glastonbury, Wells, cheddar, Wookey so lots of nice places to visit nearby. A few restaurants nearby according to Trip Advisor but recommend booking in advance as we tried going to a restaurant on our second night and everywhere was fully booked. So recommend looking at restaurants in advance and booking as soon as possible. Luckily the hotel had space for us to eat otherwise we wouldn’t have been able to get any food unless we’d gone to a supermarket and brought sandwiches

Spacious room and

We were looking forward to our stay at Crossways, unfortunately it was disappointing. We were on a family vacation and on the 2nd night of our 2 night stay I saw one of my daughters smelling her sheets... she was tired the first night and simply went to bed... I was disgusted to smell the sheets and realized that she had spent a night in a bed that smelt heavily of vomit!! Gross!! Both the duvet and the mattress had not been disinfected after the bed had been vomited in. The bartender did provide a new duvet, no other staff were available, but the mattress still smelt and she had to spend the 2nd night in our bed. The Hotel agreed to a refund of only one night stay, that I have yet to see. This hotel needs a health inspection, find somewhere else to stay!

The Staff were really friendly and the breakfast was fantastic.

Excellent in.every respect. Truly dog friendly and good food. Nice views, good parking and the nicest staff in the world. Highly recommend this hotel

Comfortable bed and overall a good standard to the rooms, the walls are quite thin so noise was noticeable from the room next door. A few minor niggles during the stay but at this price point they can't really be seen as an issue. The food and drink were of an okay standard. Staff very friendly and helpful.