Crowne Plaza Edinburgh - Royal Terrace

We had a great family stay and had a lovely spacious room. the only thing I had any issue with was the pillows were a bit lumpy and uncomfortable. We managed though and it’s a small thing in what was a great stay otherwise. The staff were very friendly and knowledgeable about the area when asked for advice.

Bathroom was really disappointing for the Crowne Plaza. Staff and housekeeping were amazing though

Although having booked a room with a King bed we were allocated a twin room but as it was for one night we accepted it but it seemed rather shoddy preparation. Room nice and good breakfast but experience was rather spoiled by receiving a very curt phone call at exactly 45 seconds after midday enquiring when we would be vacating the room especially as we were heading out at that very moment. As regular visitors to many Edinburgh hotels we have never been subjected to such overzealous behaviour. Certainly didn’t make our custom feel valued. Shame because it is a really lovely hotel.

Overall a very good 2 night stay. Had the best welcome ever from the concierge with speedy check in. Room very small but clean with the tiniest shower room which needs some attention. Good bar service & lovely airy breakfast room overlooking the gardens. Fab choice for buffet breakfast. Would definitely recommend.

Great trip room wasn't ready but complimentary drinks offered.