Barceló Guatemala City

4.5 star property
Luxury hotel with 3 restaurants, near Children's Museum

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Barceló Guatemala City

Lobby
Restaurant
Outdoor pool, sun loungers
Restaurant
Executive Room (Superior) | View from room
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • 24-hour health club
  • Sauna
  • Spa tub
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
Feel at home
  • Children stay free
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is $105
includes taxes & fees
$86 per night
Feb 16 - Feb 17

Room options

Superior Room, Terrace

Highlights

Terrace
Air conditioning
LED TV
Blackout drapes/curtains
Eco-friendly toiletries
Bathrobes
Shower/tub combination
Private bathroom
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room (Superior)

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Eco-friendly toiletries
Bathrobes
Shower/tub combination
Private bathroom
Hair dryer
  • 371 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room (Premium Level)

Highlights

Air conditioning
Club Lounge
LED TV
Blackout drapes/curtains
Eco-friendly toiletries
Bathrobes
Shower/tub combination
Private bathroom
  • 371 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite Duplex Premium Level

Highlights

Air conditioning
Club Lounge
LED TV
Blackout drapes/curtains
Separate bedroom
2 bathrooms
Eco-friendly toiletries
Private bathroom
  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009

What's nearby

  • Avenida Las Américas - 10 min walk
  • La Aurora Zoo - 11 min walk
  • U.S. Embassy in Guatemala - 16 min walk
  • Oakland Mall - 19 min walk
  • Paseo Cayala - 7 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 12 min drive
  • Free airport shuttle

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Strikers Sport Bar - ‬3 min walk
  • ‪El Cafetal - ‬6 min walk

About this property

Barceló Guatemala City

Located just 2.4 mi (3.9 km) from the airport, Barceló Guatemala City offers a free shuttle at scheduled times. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 3 restaurants. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers love the pool and helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 397 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas (2-device limit)
    • Free WiFi in rooms (2-device limit)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Free airport shuttle from 4 AM to 11 PM*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Yoga classes
  • Racquetball/squash
  • Pool table

Working away

  • Business center
  • 24 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 61
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed captioned TV
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (2-device limit)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 for adults and USD 10 for children
  • Early check-in can be arranged for an extra charge of USD 60.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 60.00 (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Parties and events are allowed on site.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Barcelo Guatemala City
Barcelo Hotel Guatemala City
Guatemala City Barcelo
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Marriott
Marriott Guatemala City
Barcelo Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Frequently asked questions

Does Barceló Guatemala City offer free cancellation for a full refund?
Yes, Barceló Guatemala City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Barceló Guatemala City?
Yes, there's an outdoor pool.
Are pets allowed at Barceló Guatemala City?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Barceló Guatemala City?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Barceló Guatemala City?
Yes, a free airport shuttle is available from 4 AM to 11 PM at scheduled times.
What are the check-in and check-out times at Barceló Guatemala City?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. There's a charge of USD 60.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 60.00 (subject to availability). Express check-out is available.
What is there to do at Barceló Guatemala City and nearby?
Onsite recreation at Barceló Guatemala City includes racquetball/squash and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Barceló Guatemala City also has 2 bars, an outdoor pool, and a 24-hour health club, as well as a sauna and a garden.
Are there restaurants at or near Barceló Guatemala City?
Yes, there are 3 onsite restaurants.
What's the area around Barceló Guatemala City like?
Barceló Guatemala City is a short 16-minute walk from U.S. Embassy in Guatemala and 6 minutes' walk from Avenida La Reforma. Travelers give top marks for the hotel's prime location.

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Carlos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carolina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Your question of eco friendliness is odd. I did not notice that the hotel was dumping raw sewage on the main thoroughfare, nor were they burning trash in the parking lot.
Roger, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Retreat traveler
It was a truly stunning hotel. My reservation was mixed up and I ended up paying for a superior room with a terrace and my room was not that. So that was disappointing, especially since check in took over a hour. I even presented my confirmation with my room and nothing was done. I usually would have spoke with management but I was so tired after traveling over 6 hours.
Jen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ellen, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

The front desk has not customer service at all very rude, short ask question didn’t answer my question. Room balcony door wasn’t locking. Bathroom was dirty this is more like a 3 stars hotel not a 5
Jose, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

CHRIS, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Worth place to stay!
The hotel was amazing! Love this place and would come back again! It’s near airport and they provide free shuttle to airport. Their services are excellent. The room is very clean and love the view!
Shmuel, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sergio, 5-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Lipstick on a pig
This hotel is grossly overpriced for what it was worth. My room was above one of their convention spaces and for five straight hours everything in my room was shaking from the music downstairs. If you are going to charge such high prices, you should at a minimum warn people that they are not going to be able to sleep. We had dinner at one of the restaurants and what was supposed to be a relaxing dinner turned into a 3 hour journey. There was literally only one other table in the restaurant. The rooms and halls are outdated and worn out.
Daniel, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Fine as transit point
Just spent one night there in transit from Flores back to the US. Front desk was efficient and cordial; the room was ok, but the eltrical socket by the bed was loose, and the room service food (club sandwich) was mediocre -- the bread wasn't toasted. Fine for what it was.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Frances, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Frances, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gustavo, 1-night trip
Verified Hotels.com guest review

6/10 Good

Javier, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hans, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Safe and fruendly
Staff was awesome from sending a driver for pickup to bringing us welcome fruit plate. Rooms were clean & in good repair, slightly dated. Overall a great experience. PS add in the breakfast- it’s huge and fresh… worth it!
Chandra, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Bad experience
I had high hopes for my stay at Barceló Guadalajara, but unfortunately, it was full of disappointing moments. Room Mix-Up: Upon arrival, I was assigned a room, but when I entered, it was already occupied by another couple. This mistake made for an awkward and uncomfortable start to my stay. Overcharged for Dinner: I had dinner at their buffet, but later discovered I was charged $130 for two dinners, which felt excessive. Service Failure: I requested an iron during my stay, but it was never delivered to my room. For a hotel of this caliber, I expected much better service and attention to detail. My experience suggests there is a serious need for improvement in their management and customer care.
HUMBERTO, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended.
It is a great Location. Staff are very friendly and helpful plus the rooms were very comfortable with full amenities. Great secure free parking. Good breakfast to start the morning off
Nigel, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Dawn, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

JOSE J, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Loida, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Carlos, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome hotel and staff!
We have stayed at Barcelo in Guatemala City and San Jose Costa Rica. The staff, food and service at Guatemala City is 5 star. San Jose Costa Rica is a 1 or 2 star. Bad management is probably the cause of the issues in Costa Rica.
Terence, 1-night trip
Verified Hotels.com guest review