The stay at La Quinta was good up until I left. It was a decent hotel for the price, staff was friendly, and the breakfast options were adequate.
I was in town to visit an ill family member, so I was only at the hotel long enough to sleep each night and take a shower. The bed wasn't the most comfortable, but it did okay. The shower curtain wasn't big enough for the shower, so there was always water on the bathroom floor to be cleaned up after my showers.
I was perfectly fine with my stay until I reviewed my bank account a couple of days after check out and saw a $250 charge in addition to the room fee. When I called to inquire, the person at the front desk advised it was a smoking fee. I absolutely *did not* smoke in the room. I left my name and number for the manager so I could at least find out what gave them the impression that I did, and hopefully resolve the issue as that is a lot of money. I did not get a call back.
I called again on another day, asking for an email address instead. The front desk person said, "Uhh...let me put you on hold," and then came back a few moments later stating they would just have to take my name and number again, they wouldn't give me an email address. So I left my name and number again, and still got no call back.
I probably would have recommended this hotel until the extra charge for something I definitely did not do.