Extended Stay America - Madison - Old Sauk Rd.

The window didn't lock and there were ants in the bathroom, breakfast was pathetic. Wasn't worth what I paid.

It could use some up grades and better breakfast offerings. It was clean and we only needed it to sleep in.

The staff were very nice. The amenities were very outdated in the rooms. My microwave was dirty and I had to unplug it several times to get it to work. I was there for a conference so I wasn't in the room very much. The furniture was very dark and the curtain over the closet could have been cleaned. The bathroom was fine.

We checked in at 12:15 AM from a wedding dance but couldn't find any help at the front desk. The 1st girl was rood and would only give short answers.

Wonderful. We will be coming back next year and plan to stay at this hotel. We live in Michigan but all relatives live in Madison.

We made a last minute decision to stay overnight. Glad they were pet friendly and our retriever could stay with us. Room was newly updated. Bathroom was perfect!

Upon check in we waited 10 minutes and then the check in girl was very rude to us. Never told me about breakfast or where the pool was when I asked and didn’t give us any dishes, I had to go down the next morning for them. A guest told us where the pool was.

Ok

Stayed here for 10 days, breakfast is non existent, coffee, packaged muffins or granola bars, nothing else. The mattress was the least comfortable mattress in any hotel I’ve ever stayed, comforter and sheets were really thin to the point I had to double them up. Also lots of sketchy things going on, beer bottles left in the halls, people sitting out in their car for hours at a time, people walking up to other peoples vehicles and check the doors to see if they’re unlocked. The staff was friendly and helpful.

The staff was friendly and the room was very comfortable with lots of space. The main room and bathroom were nice and clean, however the kitchen area was not as clean. There was dirt/crumbs in the drawers and dishes we were given looked like they had just been washed in a hurry and still had some spots on them. Although we had everything we needed to cook our breakfast each morning, it would have been nice to have sponge for washing dishes and a roll of paper towels. Also, our drying rack had no base, so we had to use one of the two kitchen towels under the rack to soak up the water, and the other to wash the dishes. Also, there were no hangers in the closet for us to hang our clothing. Other than these little issues, our stay was nice. The fresh coffee in the lobby was great and the hotel had plenty of parking and was conveniently located right off the highway and close to shops and restaurants.