The pool was hot! Not the hot tub, the actual pool. Felt gross, plus there was clumps of hair and candy wrappers floating around in it like it hadnt been skimmed for days. The shower in our room was a trickle, it took me 10 minutes just to get my body wet. The toilet in our room you had to hold the handle down for a 30 solid seconds for it to flush even just a pee! We were told there would be cookies served in the lobby after 7 PM. But when we showed up at 7:30 to get some the dish was empty and the girl at the counter looked at us, then the dish, then back to whatever she was doing under the counter (phone??). Breakfast was ok, but I waited for the omelette things to be refilled for a solid 15 minutes while my kids had waffles and it was never refilled. This was at 8am-ish, so its not like they were close to being done serving breakfeast. We've stayed here before, but will probably go another route next time.