2/10 Kötü
18 Şubat 2025
Very Disappointed
The hotel needs some updates. My suite had a lot of wear and tear. The carpet had stains and was unraveling. The curtains were torn. The pullout couch had pet hair on it and the mattress appeared to have a blood or poop stain on it. I had to pay for my stay at the hotel counter, even though I had paid on Hotels.com prior to checking in. I was issued a refund, but it takes days to post to my account, so this alone ruined my trip. They also ran out of syrup at the hotel so there was no syrup for the waffles. I came down for coffee at 9 AM and it was all gone. I was not impressed and really wanted to go to another hotel but because I was charged twice for my stay and was waiting for a refund I didn’t have the money to do so.
Milisha
Milisha, 2-gecelik aile seyahati
Doğrulanmış Hotels.com misafir yorumu