When I arrived at one o'clock at the hotel, there are huge group and customers were queuing in the reception desk. There were only one staff working at the reception desk, I had to wait for checking in for half an hour.
I had an appointment at two, due to the time loss, I was late for the appointment.
The room was fine with a wonderful bathroom, the location is convenient. Just hope when the reception is crowded with guests, some staff could helped the situation.