4/10
The room was good for the price and generally comfortable, which I appreciated. However, my experience with one of the staff members left a lot to be desired. They came across as disinterested and quite rude.
I was also overcharged for coffees, despite the correct prices being clearly displayed on the blackboard behind the counter. When I pointed out the mistake, I was given another coffee to make up for it, but there was no apology or acknowledgment of the error. In fact, the staff member mentioned they'd been charging everyone that way for a while, which was concerning.
The next morning, I noticed the coffee prices had been wiped off the board. A different staff member served me that time and was able to find the correct price on the till with no issue—suggesting the previous overcharging may have been due to laziness or carelessness.
Overall, the stay was fine, but the customer service and handling of pricing mistakes definitely need improvement.
chirsanthous
2-gecelik arkadaş seyahati