Quality Inn

We tried to check in at 7PM and was told our room was not ready for another 20 min. Lobby AC was not working. Did receive a call when it was ready. Room was okay. Hotel itself could stand a makeover. Lots of rotted wood on the outside. Bathrooms were very old looking.

Large hotel surrounded by other hotels. Hallways smell funny, but the room was fine. Large rooms. Front desk staff was "holding down the fort" by having multiple duties including maintenance and cleaning rooms. There was trash bags stacked in the hallway. Do not expect great water pressure as it took me twice as long to shower than normal. Breakfast during COVID includes a snack bag with bottle water, small juice, small muffin and a fruit of your choice. Very convenient to interstate and Radford University.

Everything was pretty good. Older HVAC was either on or off, you had to adjust. Bath towels had stains?

The room was clean and spacious. Overall it was what you would expect from a Quality Inn.

First off the hallways had an old moldy smell. The room was nice but the sheets were dirty the shower had hair on the walls not mine. So they need to do a better job on cleaning! The front desk was awesome! They need to change the bedding especially now with COVID will not return o cut my four nights to one night

Staff was friendly and the hotel was in decent shape. Had the housekeeper try and enter my room in the morning to clean before I left though. Not a bad place to spend a night overall.

The room was big and the bed comfy :) Certainly worked for our needs as we were moving my daughter into a rental house. No hot breakfast due to COVID (totally understandable), but they did offer a breakfast bag to go in place of it. We had a nice stay.

Very friendly and clean

It was a disappointing stay after a long travel from PA to Radford because of the rug in the room was dirty when we walked in, it needed updating. The pool area had dirt in the pool and around the edge of the pool at night & the next morning. I search for a hotel with nice pools & hot tubs but I would never return. The towels in the room smelled like smoke & the person fixing breakfast had the smell of smoke on them. The guest check in area was nicely renovated though hallway rugs were the same as the room dirty.

When I got back to my room around 11:30,the heat and it air conditioner was not working. I went to the front desk and they moved me to another room on the second floor but did not offer to help move my luggage or apologize for the inconvenience.