Sheraton Atlantic City Convention Center Hotel

There were things advertised that we didn't get. There was no remote, no refrigerator or microwave. I will pay extra next time.

It was so fun. I loved that my room was on the side of the city so I saw all the building and the lights. It was in fact the best stay I had. I will always use the Sheraton when I visit Atlantic City again. It was close to the train station and really close to the outlets

My stay was okay, but I was not impressed. We had to submit a request to have our room cleaned and the trash taken out. The ironing board was stained and the towels were stiff.

Perfect location, walkable to the shops and to the casinos! Gorgeous lobby with gowns and crowns from AC’s history!

The Sheraton is supposed to be a non smoking facility but the entire hotel smelled like marijuana and cigarette smoke including our room. It was so bad I had to call down to the front desk and get a maid up to spray again.

Upon check-in, i was tild they had no rooms with king size beds (which i specifically paid for). I was told i could wait but was given no time frame because they were behind on cleaning rooms. When i asked the girl at the desk if i would get the rates based on a room woth 2 full sized beds, she said they couldnt do anything. You could tell she couldnt care less.

It was awful. My friend has a service dog and we were told we wouldn’t have to pay a fee and when I got home there were all these additional charges on my account. When I called to inquire the staff was very nasty and discriminatory. I wish I could get all my money back I will never stay at that hotel again. Also the room was not cleaned we found debri on the floor and under the bed and hair in the bathroom. They were rude and the service was unacceptable.

Pretty comfortable! Clean! Fancy and well kept lobby ! The fitness center (medium-ish in size) was open 24.7 (sign and take temp ar the front desk)- it had plenty of cardio machines (facing the walls), a stretching area with two bug workout balls, one multi strength training machine and a free weight area. They had lots of disinfectant sprays and papertowels available to to clean the equipments. I worked out twice- peacefully! The parking is across the street at the convention center which you can access via the sky walker. We suggest you drop off your bags at the front of the hotel and check in quickly before going to the garage because it’s a bit of a walk from the parking to the hotel. The only sad and bad thing about our stay was that our neighbors were fighting (then it got violent) two nights in a row all the way to 5am. We reported and complained twice to the front desk and after the second call, they had evicted the couple. We had one peaceful night out of the 3 nights we stayed. The room was pretty clean! Nice size TV with cable and some premium channels! Free safe box! Hallways was pretty quiet. No smell of smoke! No loud music or horse playing! The bathroom was pretty clean as well. Closed amenities: indoor pool, bar, and their cafe. But plenty of places to walk and eat around the hotel! So much to choose from. 15 min walk to the boardwalk! Find the best path- some routes were a bit sketchy! We walked 3x! We would most definitely come back.

The stay at the hotel aside from a beautiful clean room and a beautiful hotel was very disappointing. In the description of services it shows that you can choose a room with breakfast which I’m glad I did not take since there was no breakfast there was no dinner there was no room service. And also since everything at the hotel was closed I was very disappointed that I had to pay $16 for parking which I thought would have been given as a compensation for everything else that they didn’t have and that was not valet it was Self Park ☹️☹️☹️

Excellent,Clean