2/10
Decided to give this hotel a shot over my usual places in the Dalles. Booked a king suite with a pool view. When I checked in, I got a king suite, but with no view let alone a pool view. The gal at desk initially was very nice, but seemed annoyed when I went back down and questioned my reservation. Telling me all she had were two queens with a pool view. So I took it. No apology, no rate adjustment. I was now paying the Suite rate for a standard two queen room. The room itself had issues with the toilet flushing and it stopping, the screen door to the balcony was stuck and very hard to open or close. The restaurant, the food was decent, the staff was friendly, but they seemed to struggle if they got rushed and would ignore people who stood there waiting to be seated. It was honestly very disappointing and I will not be staying their again.
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