TI - Treasure Island Hotel and Casino

I was charge a full resort fee when gym and spa was closed. They should half price resort fee.The resort fee is for full amenities.

Great place Clean Everything you need is near.

I will NEVER stay at this establishment ever again in life.. I stayed for 6 nights and my bathroom sink wouldn’t drain.. I called 2 days in a row and the attendants said the engineer was on his way.... well the engineer never showed up. I won’t even recommend this hotel to anyone at all.

The carpet wasn’t clean it had pretzel crumbs by the bed sticky stuff under the telephone we called housekeeping no answer no service

Was upset about the bed comfort and lack of pillows. Could not understand why we had a resort fee when there was no fitness room, no house keeping service, and limited pool access. Unnecessary fees in my opinion, the overall hotel experience from gambling to drinks was very nice.

While other Hotels provided, washing stations, hand sanitizer, masks, and gloves TI provided far and in-between hand sanitizer dispensers. We were also charged resort fees for amenities that were not in service. When i asked, she said it was for the self parking and valet...lol

I did not feel like I was staying at a 4-star hotel, maybe 3-stars. The main elevator I needed from the parking garage was not operating for an unknown reason, later it was operating. A downward escalator was also not operating with no maintenace personnel in sight, during my 2 night stay. Many restaurants had limited hours, which might be understandable with current conditions, but finding something to eat seemed a challenge. I found the coffee shop exceptionally high priced, $19 or more, for a burger, or other items on their menu. Overall, it seems this property is not being well maintained. Even my room had maintenance issues, which is really unacceptable. The Indian Casinos in North San Diego County, put this hotel to shame, and they are only 4-star. I doubt I will stay here again.

Nice location and well lit at night. Nice cafe for breakfast in the resort. First time and I enjoyed myself. Pool área was cool too.

There was a lot of fighting. Saw 3 separate incidences where men/ parents were verbally and physically abusive towards partners/ children. Staff did nothing to control situations and allowed it. I had maid call for missing iron AND I asked again after 2 hours of waiting and again after 3 more hours and was told it was on its way but never ever came. Trash cans were left overflowing by elevators. Overall i guess you're getting what you're paying for. I stood at jocky club which is rated a 3star and it was sooooo much better then this place. The gaming table staff were really nice and fun to be around. Only one gaming employee (white male) was making rude comments towards a black couple which i found to be incredibly offensive.